How Push Notifications Drive 3x More Revenue Than Email for Ecommerce
Push notifications outperform email in open rates, click rates, and revenue per send. Here is the data and the playbook for ecommerce stores.
The Push Notification Advantage
Email has been the default marketing channel for ecommerce for two decades. But the data increasingly shows that push notifications — sent through your mobile app — outperform email across every engagement metric and deliver significantly more revenue per send.
This is not about replacing email entirely. It is about understanding that push notifications are now the highest-performing channel in your marketing mix and should be treated accordingly.
The Numbers: Push Notifications vs Email
Open and Engagement Rates
| Metric | Push Notifications | |
|---|---|---|
| Open rate | 15 to 20 percent | 50 to 70 percent |
| Click-through rate | 2 to 3 percent | 10 to 15 percent |
| Conversion rate (from open) | 3 to 5 percent | 8 to 12 percent |
| Revenue per 1,000 sends | 10 to 30 dollars | 50 to 100 dollars |
| Time to open | Hours | Minutes |
| Delivery rate | 85 to 95 percent | 95 to 99 percent |
Cost Comparison
| Factor | Push Notifications | |
|---|---|---|
| Cost per message | 0.01 to 0.03 dollars | Zero dollars |
| Platform cost (10K subscribers) | 100 to 300 dollars per month | Included with app |
| Cost for 50K sends per month | 500 to 1,500 dollars | Zero dollars |
For a store sending 50,000 marketing messages per month, the cost savings alone can exceed 1,000 dollars per month — and that is before accounting for the higher revenue per send.
Why Push Notifications Outperform Email
1. Visibility
Emails compete with dozens or hundreds of other emails in an inbox. Many go to spam or promotional tabs that customers rarely check. Push notifications appear directly on the customer's lock screen — the most visible real estate on any device. There is no spam filter, no promotional tab, and no inbox clutter to compete with.
2. Immediacy
The average email is opened three to six hours after sending — if it is opened at all. Push notifications are seen within five minutes of delivery. This immediacy is critical for time-sensitive campaigns like flash sales, limited-stock alerts, and abandoned cart recovery.
3. Simplicity
Push notifications are concise by design — a title and a short body message. There is no need to design elaborate email templates, worry about rendering across dozens of email clients, or manage image hosting. The simplicity of push notifications means higher production speed and lower cost per campaign.
4. No Deliverability Issues
Email deliverability is a constant challenge. Domain reputation, SPF/DKIM configuration, inbox placement algorithms, and recipient server policies all affect whether your email reaches the inbox. Push notifications have none of these issues — if a customer has your app installed and notifications enabled, the message is delivered.
5. Native Action Capabilities
Push notifications support deep linking — tapping a notification opens a specific product page, collection, or checkout screen directly in your app. The customer goes from notification to purchase opportunity in a single tap. Email requires opening the email app, reading the email, tapping a link, waiting for the browser to load, and then navigating the website.
Revenue-Driving Push Campaigns for Ecommerce
Abandoned Cart Recovery
The highest-ROI push campaign by far. Send a three-message sequence starting 30 minutes after cart abandonment:
- 30 minutes: Reminder with product name
- 4 hours: Add an incentive like free shipping
- 24 hours: Create urgency about limited stock
Typical recovery rate: 15 to 25 percent of abandoned carts. For a store with 1,000 abandoned carts per month at 60 dollars average order value, this recovers 9,000 to 15,000 dollars monthly.
Detailed guides: WooCommerce push notifications | Shopify push notifications
Flash Sales
Time-limited promotions delivered via push notification generate immediate revenue spikes:
- "Flash Sale: 40 percent off everything for the next 12 hours"
- Typical result: 5 to 15 percent of daily revenue in a single campaign
New Product Launches
Alert your most engaged customers when new products drop:
- "New arrival: [Product Name] just landed. Be the first to get it."
- App users who receive new product notifications purchase at two to three times the rate of customers who see the product through browse alone.
Price Drop and Back-in-Stock
Target customers who viewed or wishlisted specific products:
- Price drops: "Good news! [Product Name] is now 30 percent off."
- Back in stock: "[Product Name] is available again. Get it before it sells out."
- These targeted notifications convert at 15 to 25 percent because the customer already expressed interest.
Seasonal and Event-Based
Plan campaigns around shopping events for maximum impact:
- Black Friday early access for app users
- Holiday gift guide launches
- End-of-season clearance announcements
- Shipping deadline reminders before holidays
Win-Back Campaigns
Re-engage dormant customers who have not purchased in 30 to 60 days:
- "We miss you! Here's 20 percent off to welcome you back."
- Win-back pushes recover 5 to 10 percent of lapsed customers at virtually zero cost compared to re-acquisition through paid ads.
Building a Push Notification Strategy
Frequency Guidelines
- Minimum: Two notifications per week to maintain engagement
- Sweet spot: Three to five notifications per week combining promotional and informational content
- Maximum: Seven per week (excluding transactional notifications like order updates)
- Exceeding seven per week risks notification fatigue and app uninstalls
Timing Optimization
Test these windows to find what works for your audience:
- Weekday mornings (9 to 11 AM): Highest open rates for most ecommerce stores
- Weekday evenings (6 to 8 PM): Strong for flash sales and limited-time offers
- Saturday morning (10 to 11 AM): Effective for weekend promotions
- Sunday evening (5 to 7 PM): Good for week-ahead planning and new arrivals
Content Best Practices
- Keep it short — Title under 50 characters, body under 100 characters
- Lead with value — What does the customer get? Start with the benefit.
- Create urgency when authentic — "24 hours only" or "Only 5 left" when true
- Use specifics — "30 percent off" outperforms "Big Sale" significantly
- One call to action — Do not ask the customer to do multiple things
- Personalize when possible — Use customer name and reference their interests
Segmentation
Not every notification should go to every user. Segment by:
- Purchase history: Send product recommendations based on past purchases
- Browse behavior: Target customers who viewed specific categories
- Engagement level: Send more aggressive offers to less active users
- Customer value: Reserve exclusive offers for high-value customers
- Geographic location: Time notifications appropriately for different time zones
Push Notifications Do Not Replace Email — They Complement It
The optimal ecommerce marketing stack uses both channels for their respective strengths:
| Use Case | Best Channel |
|---|---|
| Time-sensitive promotions | Push notifications |
| Abandoned cart recovery | Push notifications (primary), email (backup) |
| Order confirmations and receipts | Email (primary), push (supplement) |
| Long-form content and storytelling | |
| Product launches | Push notifications |
| Weekly newsletters | |
| Win-back campaigns | Push notifications (primary), email (backup) |
| Detailed product education |
Use email for content that benefits from length, detail, and rich formatting. Use push notifications for messages that benefit from immediacy, visibility, and direct action.
Getting Started
To send push notifications, you need a mobile app. BrewmyApp includes unlimited push notifications on all plans for both WooCommerce and Shopify stores.
Start building your app for free and begin sending push notifications that outperform your email campaigns.
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